Archive for September, 2013

  • How to Prepare Your Business Forecast

    September 24th, 2013

    Nearly all of the SME’s that I meet don’t have a business forecast, some have a cash flow forecast but that’s about it. At least those with a cash flow […]

  • How to Annoy your Customers with Automated Actions

    September 17th, 2013

    Hot on the heels of last week’s blog about making it easy for customers to do business with you another ‘episode’ this week has prompted this week’s little ditty – How […]

  • Just Make It Easy, Please

    September 10th, 2013

    If you want to make a sale you have to make it easy for customers to do business with you. The more barriers and hoops you put in the way […]

  • How to Assess How Your Business is Perceived

    September 3rd, 2013

    Perception is reality in the mind of the beholder. You might think that you have a great business but if just a few of your customers, suppliers or employees don’t […]