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9 Essential Skills of Problem Solving
Right, here it comes... We are really bad at solving problems, aren’t we? Because if we were any good at it we wouldn't still be solving the same problems that we had last week, last month or last year.
Working with businesses I see this all the time, the problem gets put in the too difficult pile, it gets ignored, and the old head in the sand trick; but it rarely goes away. More often than not it just grows into one great big, sometimes a catastrophic problem.
I find that those companies that can solve the problems one by one, and I mean, really solve the problem, are the businesses that make more money, grow quicker and more sustainability and everyone working there enjoys their jobs and their life far more than most.
So what's the difference between the companies that solve their problems and those that don’t or can’t? In the main the great companies have mastered The 9 Essential Problem Solving skills. There are nine essential skills of problem solving and they are:
Assess Decide Execute
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Analysis Uncover the facts
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Make a Plan Who does what and when |
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Completion Finish It |
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Identification What’s the real problem?
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Make a Decision Choose the best one |
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Commitment Tough it out |
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Awareness Something’s wrong
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Be A Stranger Step back, see more |
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Leadership Its starts with you |
Business owners and companies need help to develop the problem solving skills that are such a critical part of running a growing and successful business. That is why I have developed these Nine Essential Skills of Problem Solving and you can download my new white paper and to learn more.

Shirley Mansfield
Business Coach
My approach is based on a simple principle: understand the business properly, decide what matters, then execute it relentlessly.
My 3 Pieces of Paper™ keep the essentials visible: where you are going and why; the money and numbers; and what must happen and when.
Simple. Not necessarily easy. But powerful when everyone understands it and acts on it.
Follow me on LinkedIn, X @coachsme, and Substack for practical business insight, challenging comment and useful resources.
Practical tools, ideas and experience for owners who want a stronger, more profitable and more manageable business. The Grown-Up Business: Amazon.co.uk
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