Archive for May, 2014

  • Don’t throw away a customer unless you want to

    May 28th, 2014

    Losing a good client is bad enough but when it’s one of your best and you didn’t have to lose them then that’s heart-breaking. It’s also a wake-up call! Losing […]

  • Don’t ask don’t get

    May 14th, 2014

    This is my third most used phrase after “businesses go bust because they run out of cash” and ” business would be easy without customers and staff”. But the ‘don’t […]

  • How to make meetings better

    May 6th, 2014

    Is your diary packed to the rafters; no time to do the important work; is your day filled with an endless round of coffee and biscuits? Wow, don’t they waste […]