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August 21, 2018
You Only Need 2 Customer Retention Strategies

A robust growth strategy for any business is customer retention alongside new customer acquisition. We all know that recruiting new customers is around five times more expensive than retaining them, so it makes financial sense to hang on to the ones you have; it saves a lot of effort too.

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July 6, 2016
12 Ways to Increase Business Referrals

Let me ask you this…. Would you be more likely to employ a web designer because someone recommended them or because you found then on a Google search? I know what I’d do – a recommendation trumps any other marketing; every time.

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~ Sam Carpenter Work The System

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