If we start from the premise that customers dislike inconsistency, inconvenience and incompetence then we must also understand that customers won’t like chaos or confusion.
If we start from the premise that customers dislike inconsistency, inconvenience and incompetence then we must also understand that customers won’t like chaos or confusion.
I’m back and I’m full of energy, enthusiasm, clarity and drive. Why? Because I’ve had a nice long break. My brain had rest, allowing it time to clear out the irrelevant junk that was bumping around in my head.
“If you run a business, then buy this book. Not tomorrow, today!”
~ Sam Carpenter Work The System
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