One challenge that faces all growing businesses is when is the best time to add more staff to your team? Who do you need first and who can you wait for? How will you find the right person and can you afford to hire them or afford not to hire them? This dilemma is particularly […]

Why is it, that having ‘the difficult conversation” is so hard? Do you remember the person at work with BO – and how long was it because no-one would broach the subject of soap?

As the boss have you fallen into the habit of being in your office all the time? When was the last time you went to talk to the troops – if it wasn’t this week then that’s too long!

It is virtually impossible to scale and grow a business without people so recruiting, managing, rewarding and exiting staff is a skill that you need to become better at if you are going to get the best return on the salary that you pay them.

If you want to make a sale you have to make it easy for customers to do business with you. The more barriers and hoops you put in the way for your customers the less likely they are to buy from you. After all most of us want an easy life – so why do some companies just make it so hard to do business with?

Perception is reality in the mind of the beholder. You might think that you have a great business but if just a few of your customers, suppliers or employees don’t believe that you could be in real trouble! It takes years to build a reputation and minutes to destroy it.

Everyone knows this phrase – on it not in it, just as we all know we should ‘focus on the important’ bits first. But we don't. We love working in our business too much, or is it that we don’t know where to start?

Starting a business. Beware there is usually an under-current that threatens to de-rail your plans. It’s loneliness . Here are my 9 top tips.

I love matchmaking or should I say connecting people if we are talking in business mode. I love it when 2+2 = 1004! I just love being the + in the middle.