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February 19, 2013
Why are Customer Surveys so Crucial to Business Success?

Customers always dictate the success or failure of any business and yours will be no different.

But why is it that we rarely ask our customers what they think of us and that is why Customer surveys are so crucial to business success?

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January 15, 2013
I’m a Customer Please Ignore Me

So many tools and apps are the same (at least they seem that way to me).  Essentially they solve the same problem – but when they go wrong, as a business owner, you want someone to solve the problem for you. And guess what, generally we are happy to pay if we have done the damage.

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October 9, 2012
How Well Do You Know Your Business Competitors?

In this blog we will concentrate on those business competitors who are occupying the same space as you, rather than the wider competition

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August 24, 2012
Making the Most of Business Exhibitions

It must be that time of year when exhibition sales companies gear up for the Autumn sales push because many of my clients are now wrestling with the dilemma: To Exhibit or Not.

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August 21, 2012
How to Use Your Network

Over the years networking events have gone up and down the business popularity ladder several times. There are many exponents of these networking events; any number of groups willing to take your money to facilitate groups, setting up gender specific groups, industry specific groups or just a random group.

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June 26, 2012
Where the Rubber Hits the Road

Part one of this guest blog from Steve Jessop has prompted lots of discussion. Prepare to learn some more from an insider's view of  'Where The Rubber Hits The Road'....

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June 15, 2012
Good Questioning Leads to Great Sales

I’m really pleased to post this guest blog from Steve Jessop for you all to read, enjoy and learn from. His knowledge of the B2B sales market is second to none and I know that you will all learn something from this first blog.

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June 11, 2012
Love Thy Competitor

First you need to know who you are competing against, and then you need to establish where you have a competitive edge over your competition. Let’s focus on the competition that is in the same space as you.

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May 18, 2012
Still Striving for Perfection?

.... or is good, good enough? If so, then perhaps it's time to stop and compromise on perfection and instead focus on good is good enough.

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“If you run a business, then buy this book. Not tomorrow, today!”
~ Sam Carpenter Work The System

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