Technology is great - my typing gets me by, but I miss some of the old-fashioned ways of doing things. So I thought you might enjoy my 15 'must haves' for a great working day; 8 old-fashioned ones and 7 techy ones.

Coaches bring expertise with them, but they also have a great ability to unlock their clients hidden skills, to boost their confidence and up-skill them as well

There comes a time when, whatever it is, you just have to do it. You might be dreading an exam, an interview, meeting the bank manager or making a person redundant, but at some point you just have to JUFDI - just you flipping do it!

How many times during the sales process, do you pitch and then re-pitch; attend client meetings again and again; prepare quotes, tenders then re-quotes etc.  and still not get a positive or definitive answer?

Are you busy doing nothing? It's so easy to be a busy fool and in business that's an expensive option!  In my experience business owners and managers are doing just this! But we’re so busy I hear you say – but my question is busy achieving what?

One of the most liberating things about working with growing businesses and not being an employee, is being able to honestly answer the question: "What do you think about...?"