How many times do you say sorry every day? It seems to me that sorry is a word being used more and more but with less meaning every time. Let me explain:

When I am coaching a business, this is my third most used phrase. The first is "businesses go bust because they run out of cash" and the second is "business would be easy without customers and staff". But the "don't ask don't get" phrase can be the difference between added success and staying just where you are.

Debbie is the MD of a successful and very busy business but is continually battling the in-tray because she has found it difficult to delegate. She started the business and knows how to do everything and most of the time she does!

Now as I pen the final chapters of my book; The Grown-Up Business, I can once again reflect on what I've learnt.

I've heard this so many times but strangely enough there are exactly the same number of minutes in every hour of every day. But it seems we're just not productive. My mother has saying, "if you want something done, give it to a busy person", and in my experience it always works.

I don’t have time! How many time have you said that phrase – too many times, but it’s so easy to say – a great excuse for not doing. We are all guilty of the ‘I’m too busy’ syndrome. Businesses are fixated about losing money but in most cases it is lost time that is […]

One challenge that faces all growing businesses is when is the best time to add more staff to your team? Who do you need first and who can you wait for? How will you find the right person and can you afford to hire them or afford not to hire them? This dilemma is particularly […]

Why is it, that having ‘the difficult conversation” is so hard? Do you remember the person at work with BO – and how long was it because no-one would broach the subject of soap?

As the boss have you fallen into the habit of being in your office all the time? When was the last time you went to talk to the troops – if it wasn’t this week then that’s too long!