We know when we’re dealing with a Grown-Up Business. It’s an enjoyable experience that we want to repeat over and over again. We feel valued, we’re treated well, and everything runs smoothly without hiccups.

We all love a bargain and of course, we all know an eBay queen; don’t we? I do, her name is Julie. A conservatory, garden house and a beautiful leather designer sofa for around £500 – all 3 items were £19,500 less than shop prices.

Do you have difficultly pricing your products and services?
Have you considered asking your customers to just pay what they think it’s worth? This non-pushy pricing approach is gaining many fans.

My question is, does telling someone that something is free but it’s really worth £x make them buy or download it? Read my answer.....

Ever feel that your staff believe that a customer should come last? Let me explain.

If you are a gardener, it’s all about the Chelsea Chop this week. The premise is that if you prune or cut back plants now you’ll get a better crop of flowers, just a little bit later. I do it every year, and it works! The same works in your business.

Simply 3 of the best HMRC giveaways! Capital Allowances, Research & Development Tax Credits and Patent Box

Numbers never seem as important as they do at this time of year. You might be frantically tracking and checking your numbers to make sure that you focus on the right things that are going to ensure that your hit your year-end target.

It's 4 months to Christmas and that means year end too! Are you on target to hit your year-end sales target? Perhaps a better question is how have you performed against your target so far this year?