GDPR is coming in May 2018. This is what you need to know now to make sure you are prepared for the new law.

All companies have a database of existing clients; but too many companies just ignore it. They’re ignoring potential to increase sales to these customers and to make profits as a result!

My blog has been quiet for a few months after an enforced break. I’m now fit & well and ready to get back to giving you some great thought provoking blogs, templates, tips and experiences.

The Christmas festive break gets longer each year. The upshot; 11 months of income but 12 months of expenses. A good reason to make sure next year is well organised and financially viable.

Sales is all about the ask. If you don’t ask you won’t learn anything, you’re just guessing. Worse still, over half of all salespeople don’t ask for the business, they walk away and hope the customer asks to buy.

It’s tough being a good salesperson. Zig Ziglar said ‘timid salesmen have skinny kids’.
Research shows that sales people more often than not, walk away without asking the customer to sign on the dotted line.

As a business coach I would say that you should have a coach wouldn’t I? When people find out I’m a business coach, I can generally predict the next 7 or 8 questions – And here they are……

Change in all its forms has fascinated me but marginal gains has my special attention. In this Ultimate Success Guide, I’ve collated the best observations, comments, thought leadership, examples and education for you.

As a coach I ‘observe’ all the time; actions, voice, pauses, phrases, excuses and so on. But listening to Sir Alex made me wonder if I really do ‘observe’ enough and what do I do with my observations?