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September 18, 2018
When High Growth is the Wrong Strategy
Reading time: 3 minutes

A good business model is the staying small model. That doesn’t mean no growth, it means steady controlled organic growth. And for that reason, I give you permission to stay small, remain profitable, take home enough money and enjoy life and some more free time!

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September 2, 2018
Discounting Tactics for Business
Reading time: 3 minutes

Discounting can be a tricky subject. It can go wrong very quickly. First be clear about your objectives. Then review our list of 11 tactics to a giving a discount.

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August 21, 2018
You Only Need 2 Customer Retention Strategies
Reading time: 3 minutes

A robust growth strategy for any business is customer retention alongside new customer acquisition. We all know that recruiting new customers is around five times more expensive than retaining them, so it makes financial sense to hang on to the ones you have; it saves a lot of effort too.

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August 12, 2018
Who Is Your Boss?
Reading time: 6 minutes

If you worked for someone else you had a boss, someone who told you what to do and how to do it. You could ask them for help. They would keep you on track with deadlines and make sure that you delivered on time and within your budget. Now you're the boss.....

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July 30, 2018
Same Page Meetings
Reading time: 3 minutes

The sudden realisation that your business partners want something completely different for the company than you do.
Emotions run high, tempers flare and trust is dented, all leading to an unhappy ship. Here is our solution to get you back on track.

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July 17, 2018
AI and Automation- Are you Ready?
Reading time: 2 minutes

We're all being touched by Artificial Intelligence (AI) and Automation. Right now, our connections to AI in particular, are generally small and sporadic. But, the pace of change has already started to accelerate; quickly

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March 31, 2018
3 Pieces of Paper
Reading time: 2 minutes

I know that a SME can run very well on 3 Pieces of Paper. Many clients have successfully adopted this approach. It's brought clarity to their thinking and the business knows exactly what to do and when. It's a solid, reliable and true base against which to judge everything.

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February 7, 2018
Do It Better
Reading time: 2 minutes

To be super successful your business (and you) need to Do It Better than the competition. Treat customer better, recruit better..... Read on for more suggestions

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September 14, 2017
Extend & Engage Your Personal Network
Reading time: 3 minutes

Generally business owners are so busy running the business, they’ve neglected their networks. The “extra” effort to re-engage with their networks seems to stop them. Here are some tips to help you.

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The Grown-Up Business Blog Helping Business Owners Solve Problems

Welcome to the Grown-Up Business blog. It’s a mixture of business insights, useful information, challenging comment, every day observations as well as some techy bits; all designed to help you grow your business into whatever you want it to be.

I love writing these for you; they’re thought-provoking, interesting and informative. Please feel free to share them with others.

I’m constantly curious: thinking, reading, learning and implementing positive change with my business coaching and mentoring. I continually share my insights so check back for new content. Why not re-read some of my older posts: they’re still relevant for today.

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“If you run a business, then buy this book. Not tomorrow, today!”
~ Sam Carpenter Work The System


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